Privacy Policyd
We respect your privacy and comply with GDPR/Shopify data protection standards when you purchase bed sheets, comforters, blankets, or pillows via our Shopify store. This policy explains how we handle your personal information. For questions, use the contact info below.
1. Information We Collect
We gather only data necessary for your sleep essentials shopping experience:
- Contact & Shipping Details: Name, delivery address (our hub: FLAT B, 149 WEST STREET, EAST GRINSTEAD, RH19 4EN, not for delivery), phone number, and email to process orders (e.g., comforter/pillow delivery) and send updates via Shopify’s order system.
- Transaction Data: Payment method, order amount, and order ID (stored securely by Shopify Payments) to complete purchases and resolve issues (e.g., wrong sheet size, damaged blankets).
- Shopify-Powered Data: IP address, browser type, and product views (e.g., preference for cotton sheets or memory foam pillows) via Shopify cookies—used to improve sleepll.com’s performance and personalize recommendations. Non-essential cookies can be disabled in browser settings.
2. How We Use Your Information
- Fulfill and track orders (e.g., notify you when bed sheets ship) via Shopify’s notification tools.
- Send non-marketing updates: order confirmations, delivery alerts, or care tips (e.g., sheet washing guides, pillow fluffing tips).
- Prevent fraud (verify unusual bulk orders, e.g., hotel bed linen sets) with Shopify’s security features.
- Send marketing communications only if you opt in during Shopify checkout (unsubscribe anytime via email links).
3. Data Protection Measures
- Leverage Shopify’s SSL encryption for secure data transmission on sleepll.com.
- Restrict access to authorized staff (order/support teams) who sign confidentiality agreements.
- Never sell or rent your data; share only shipping details with logistics partners (bound by privacy obligations) and necessary data with Shopify for platform operations.
4. Your Rights (GDPR Compliant)
- Access/Edit: View or update your information (e.g., shipping address for a blanket order) in your Shopify account or sleepll.com’s “My Account” page.
- Delete/Export: Request data deletion or a copy of your personal information via email (processed within 30 days per GDPR).
- Object/Withdraw Consent: Contest data use or withdraw marketing consent by contacting us—we respond within 2 business days.
5. Policy Updates